Effective Date: 15 December 2024

Last Updated: 15 December 2024

1. Introduction

Welcome to FindRoofing.Pro! This Privacy Policy explains how we collect, use, share, and protect your personal information. We value your privacy and are committed to transparency and security in how we handle your data.This policy applies to homeowners, website visitors, and any individuals interacting with our platform. By using this site, you consent to the terms outlined here. It is our goal to never sell any personal information for marketing purposes without consent. We ensure that all third parties are contractually bound to keep your information secure and use it only for agreed purposes.

2. Information We Collect

We collect the following categories of personal information to provide you with our services:

Identifiers:
This includes information such as your name, phone number, email address, ZIP code, IP address, and unique identifiers.

Customer Records:
We may collect your address, contact details, home ownership status, and details about your service requests.

Internet Network Activity:
This refers to information like your browsing history, the pages you visit, the ads you click, and how you interact with our website.

Geolocation Data:
We collect approximate location information based on your IP address.

Professional Information:
If you are a contractor or service partner, we may collect information about your employment status.

3. How We Collect Your Information

We collect information in the following ways:

Directly from You:
When you fill out forms, request an estimate, or contact us.

Automatically:
When you visit our website (cookies, IP address tracking, analytics tools).

Third Parties:
From affiliates, partners, or data verification services to ensure accuracy.

4. How We Use Your Information

We use the personal information we collect to:

Provide Services:
Process your roofing service requests and connect you with trusted contractors.

Improve Our Platform:
Analyze trends, optimize the user experience, and develop new features.

Personalize Communication:
Send tailored emails, SMS, or calls (with your consent) to provide updates and offers.

Ensure Safety & Compliance:
Detect fraud, monitor site security, and comply with legal obligations.

Business Operations:
Conduct research, perform analytics, and evaluate partnerships.

We do not sell personal information for marketing purposes without your consent.

5. Sharing Your Information

We may share your information under the following circumstances:

With Vetted Contractors:
To fulfill your service request and provide estimates.

Service Providers:
Companies that support our platform (e.g., hosting, analytics, communication tools).

Legal Requirements:
When required by law, court orders, or government requests.

Business Transfers:
In the event of a merger, acquisition, or sale of assets.

We ensure that all third parties are contractually bound to keep your information secure and use it only for agreed purposes.

6. Your Rights and Choices

You have the following rights under privacy laws like the CCPA:

Right to Know:

Request details about the personal information we collect, use, and share.

Right to Delete:
Ask us to delete your personal information, subject to certain exceptions.

Right to Opt-Out:

You can opt out of having your information shared with contractors or partners at any time.

To exercise your rights, contact us at: [email protected] or text/call +1 (833) 741-0707.

We will verify your identity before fulfilling any requests to protect your data.

7. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy.

Comply with legal or regulatory requirements.

Resolve disputes and enforce agreements.

When no longer needed, your personal information is securely deleted.

8. Security Measures

We take the security of your personal information seriously. Measures include:

SSL encryption for data transmission.

Secure servers and firewalls to protect stored data.

Limited access to personal data based on a “need-to-know” basis.

While we work hard to safeguard your information, no method of transmission is 100% secure.

9. Non-Discrimination

We will never discriminate against you for exercising your privacy rights. This includes denying services or charging you differently based on your choices.

10. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page, and the “Effective Date” will reflect the latest version. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, reach out to us:

Email: [email protected]

Phone: +1 (833) 741-0707